FAQs

What is natural skincare?

Natural skincare refers to using products that are made from natural ingredients. At Callidora, our products are free from synthetic chemicals, artificial fragrances, and harsh additives, promoting healthier and gentler alternatives for your skin.

 

Can the product be used on the face?

Our body butters and balms are formulated for the body but can also be used on the face.

 

Can I use natural skincare products if I have sensitive skin?

Yes, our natural skincare products are a great choice for sensitive skin. However, even natural ingredients can cause reactions in some individuals, so we always recommend a patch test before applying all over. 

 

Are your natural skincare products vegan and cruelty-free?

Callidora is committed to cruelty-free practices and some of our products are suitable for vegans.

 

Why has my product changed consistency?

We formulate our products in the UK in mild temperatures. The product may change consistency if they are in warm environments. If your balm melts a bit you can put it in the fridge to harden up. This does not affect the product performance at all.

 

Why does my balm stick have white dots in it?

Do not worry – the balm is good to use and works great to moisturise! This is not a reflection on the quality but rather a reaction to changing temperature since our balms are made with a high percentage of natural butters. We only utilize clean ingredients that are beneficial to you, and we avoid using ingredients that are unnecessary which include chemicals or stabilizers. The less complicated it is, the better!

 

Do your products contain fragrance?

Any fragrance in some of our products come from a small amount of natural essential oils which are purposeful. We never use synthectic fragrances.

 

Do you use palm oil?

We do not use palm oil in our skincare.

 

How long does it take for moisturisers to work?

When using natural skincare, it can take around 4-6 weeks before you see improvements. We recommend waiting a month before deciding whether a product works for you or not. This is because we have a 28 day skin cell turnover rate. Depending on the skin issue some customers have seen improvements in just 24 - 48 hours. If you have a skin condition our products can be highly effective at the start of a flare-up. 

 

Why should I choose natural skincare products?

Natural skincare products are often gentler on the skin, reducing the risk of irritation and allergies. They also contain beneficial nutrients and antioxidants that can help nourish and protect your skin. Additionally, using natural products contributes to environmental sustainability and supports cruelty-free practices.